Education & Events

Now more than ever, it’s vital that the businesses and people within the city’s tourism and hospitality community stay connected and stay informed.

Join leading thinkers and business operators in the community for upcoming events to engage with peers and stay in-the-know about Toronto’s visitor economy, trends in marketing, sales and global tourism, and what’s happening in Toronto and at Destination Toronto.

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    A land acknowledgement is an act of reconciliation that involves making a statement recognizing the traditional territory of the Indigenous people who called the land home before the arrival of settlers, and in many cases still do. They are intended to start conversations on how non-Indigenous people can recognize, collaborate with and support Indigenous communities. As they become more commonplace, land acknowledgements sometimes serve as little more than feel-good public gestures, and are statements focused exclusively on the past, ignoring present or future commitments.  

    Join Destination Toronto and special guests for a discussion on why and how to develop a meaningful land acknowledgement and ways to work in solidarity with Indigenous nations. With guidance on personalizing actions with sincere commitments, developing relationships with community members, and taking on the responsibility to go beyond the land acknowledgement.

    Date: Tuesday,  June 28 

    Time: 9:30 am – 10:30 am

    Where: This event is a virtual webinar 


    Guest speakers:

    Kevin Eshkawkogan, Chief Executive Officer, Indigenous Tourism Ontario

    Billy Alexander, Director Programs, Culinary Tourism Alliance



    Sarah Jarvis, Director, Community Engagement, Destination Toronto

    Annual General Meeting Header
    On June 9, Destination Toronto hosted its 97th Annual General Meeting at the Metro Toronto Convention Centre

    John Tory, Mayor of Toronto, Board Director Chair Andy Loges, and Scott Beck, President & CEO all spoke of the resilience of the tourism industry and indicators that the industry is on the path to recovery. 

    Scott Beck also hosted a panel discussion on the 2021 Annual Report and the strategies that were utilized to stimulate near-term recovery and long-term growth with leadership panelists Andrew Weir, Executive Vice President, Destination Development, Tara Gordon, Senior Vice President, Global Sales & Services, Rocco Fazzolari, Vice President, Finance & Administration, and Paula Port, Acting Vice President, Global Marketing. 

    Destination Toronto Spring Briefing April 11, 2022DESTINATION TORONTO SPRING BRIEFING 

    Destination Toronto hosted a webinar on April 11, 2022 to share the latest Market Readiness analysis and key upcoming opportunities for Toronto businesses to engage with the return of the visitor economy and leverage Destination Toronto’s in-market channels. 

    Spring Briefing: April 11, 2022 at 9:30 AM 


    Destination Toronto and Expedia Group hosted the final virtual EDGE event of 2021 looking at early indicators and booking trends for the year ahead. The event featured a presentation by Vas Kolovos, Market Manager from Expedia on how consumers are searching, booking and purchasing travel, and how  how consumers feel about traveling in 2022.

    Expedia has made booking trends available including insights into who the new traveller is, what travellers value most and market demand and outlook for Toronto. 


    On November 18, Destination Toronto hosted the Business Outlook Forum featuring the latest data and insights shaping recovery, key destination strategies and resources to help plan for the year ahead. The Forum brought together more than 300 attendees both virtually and in-person to support industry leaders in aligning their strategies and making informed, strategic business decisions. The Forum featured a broad array of Destination Toronto and industry thought leaders at the hybrid event - the first in-person organization-wide event hosted by Destination Toronto since the start of the pandemic and the re-opening of the city’s meeting spaces. Thank you to all of those that were able to attend both virtually and in person. Thanks also goes out to Hilton Toronto for hosting us downtown!

    Read key insights and takeaways, and access a recording of the Business Outlook Forum below

    EDGE Event Series: Trends & Opportunities in Travel 

    On November 8th, Destination Toronto and MMGY Next Factor, an industry-leading consulting firm specializing in travel and tourism, took part in this virtual EDGE Event to examine the latest results in the Global Futures Study published for Destinations International. Participants discovered the emerging trends shaping the future of travel, and explore key strategies that businesses and destinations can apply to remain relevant and to thrive.

    Moderated by Andrew Weir, EVP, Destination Development, Destination Toronto; with Greg Oates, SVP Innovation; and Shirin Jafari, MTA, Destination Development Manager, MMGY NextFactor

    RAP Digital Certificate: Destination Digital: Tools to Transform your Tourism Business

    On Wednesday September 8, Destination Toronto partnered with the World Trade Centre Toronto for a facilitated workshop on digital transformation geared specifically for tourism businesses. Watch the video below and be sure to take the free Digital Needs Assessment today to assess your digital needs in this new era. 

    Readiness & Recovery Series: 


    Held on: Wednesday, August 11, 2021

    Toronto’s tourism and hospitality community took part in a roundtable discussion featuring insights and perspectives from sector leaders about their experiences with reopening, expanding capacity and adapting operations as recovery continues. 

    Destination Toronto | 2021 Annual General Meeting

    Joined virtually by colleagues across Toronto’s tourism and hospitality community, Destination Toronto hosted its 2021 AGM live from Studio Ex at Exhibition Place – reflecting on a challenging 2020 for the industry and taking a look ahead at the road to re-opening and recovery


    Readiness & Recovery Series: 


    Held on: Wednesday May 26, 2021

    Learn about the ongoing shifts and trends across digital and content marketing followed by an overview of Destination Toronto’s new content hub - designed to better engage visitors and locals, alike. Also learn how your business can take advantage of specific marketing opportunities on the content hub to drive your business success.



    Readiness & Recovery Series: 


    Held on Monday, April 19, 2021

    A look at the current state of Toronto’s key markets, and signals that will determine the return to travel.