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- Destination Toronto - EDGE Event: How to Build a Sustainability Action Plan
- Destination Toronto - EDGE Event: How to Tell Your Sustainability Story
- City of Toronto - TransformTO net-zero climate strategy
Taking action
- TIAO’s GreenStep Sustainable Tourism program
- Tourism Declares a Climate Emergency
- City of Toronto - local climate action organizations
Carbon calculators
Training and education
- IMPACT Sustainable Tourism Conference
- Global Sustainable Tourism Council’s Training Program
- The Travel Foundation report - Envisioning Tourism in 2030 and Beyond
- Canadian Climate Institute - Tip of the Iceberg Report
Best practices for tourism businesses
- Tips for changing tourists’ behaviour
- Climate change-mitigating upgrades to your business’s physical site
- Global Sustainable Tourism Council (GSTC) Industry Criteria
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- Destination Toronto - article on Rainbow Registered program
- Pride at Work Canada - resources and best practices for creating safer, more inclusive workplaces that recognize the skills of 2SLGBTQIA+ people
- The 519 - a City of Toronto agency serving the 2SLGBTQIA+ community
- IGLTA - the International LGBTQ+ Travel Association
- TourismHR - Make Safe anti-violence and anti-harassment training program
- CGLCC’s Travel Market Guide for LGBT+ tourism development
- CGLCC - Building a successful LGBT+ tourism welcoming strategy
- CGLCC - Guide to designing 2SLGBTQIA+ inclusive business policies
- OUT for Business youth mentorship program
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- Destination Toronto: How to Make Your Business More Accessible and Barrier-Free
- Destination Toronto - EDGE Event on Inclusive Tourism: Creating Barrier-Free Environments and Experiences
- The Business of Accessibility Handbook
- Business Benefits of Accessible Workplaces
- Accessibility Plan Example
Legislation
- Canadians with Disabilities Act
- Accessibility for Ontarians with Disabilities Act, 2005 (AODA)
- Advancing Accessibility Ontario
- Ontario Building Code – Section 3.8
- Ontario Human Rights Code
- Canadian Human Rights Act
- Canadian Charter of Rights and Freedoms
Web and Design
- Clear Print Guidelines (CNIB) PDF File
- AccessAbility: A Practical Handbook of Accessible Graphic Design
- AccessAbility: A Practical Handbook of Accessible Web Design PDF File
- Inclusive Design
- Microsoft Inclusive Design
- Designing for Accessibility
- ColorSafe
- WebAIM Contrast Checker
- WebAIM Articles
- PAC 2021- PDF Accessibility Checker
Events, Meetings & Festivals
- Zero Project Conference Accessibility Guidelines
- Guide to Festivals and Outdoor Events (Ontario) PDF File
- Planning Accessible Events (Ontario) PDF File
- Self Description
- How to create a sensory friendly event
- Accessibility in Video Conferences and Remote Meetings
Attractions
- Supporting blind and visually impaired patrons
- Descriptive directions and information for blind or partially sighted visitors to venues
- Audio Descriptive Guide for your Attraction
- Tangled Arts - Relaxed Performances
- More about Relaxed Performances
Content and Marketing
Services
Built Environment
Employment
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- Unpacking Booking Trends (Expedia Group)
- Destination Canada – Tourism research and reports
- Destination Ontario – Research and insights
- Canadian Tourism Research Institute (Conference Board of Canada)
- Greater Toronto Airports Authority – Statistics
- Invest Toronto
- Ontario Ministry of Tourism, Culture and Sport – Tourism Research
- Statistics Canada – Travel and Tourism
- Travel and Tourism Research Association, Canada Chapter
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Click here to apply for the WTTC’s Safe Travel Stamp, administered by TIAO
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Tourism Industry Association of Ontario
TIAO resource page
Sign up for email updates
Follow and share TIAO’s social feedsTourism Industry Association of Canada
TIAC COVID-19 website
Sign up for email updates
Follow and share TIAC’s social feed -
Hotel
Greater Toronto Hotel Association
GTHA COVID-19 website
Hotel and lodging advocacy effortsHotel Association of Canada
Resource pageOntario Restaurant Hotel and Motel Association (ORHMA)
Dedicated COVID-19 resource websiteCulinary
Restaurants Canada
COVID-19 resources for foodservice operatorsEvents Industry
Business Events Canada
Destination Canada’s meetings, conferences and events resource
Meetings Mean Business Canada
Advocacy, events and resources for meeting professionals
Canadian Association of Exposition Management
Advocacy efforts and resources
International Live Events Association
Resources and webinarsEvents Council
COVID-19 resource pageEvent Safety Alliance
https://www.eventsafetyalliance.org
Arts & Culture
Canadian Live Music Association
Resources and advocacy for the live music industry
Live Music Industry Recovery Plan
Music Ontario
Resources for artists and music industry professionals
Toronto Alliance for the Performing Arts
Resources and advocacy for performing artists and arts workers
Toronto Arts Council
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Google Small Business Hub
Google has launched the Google Small Business Hub, aimed to help small businesses navigate through uncertainty. It includes resources for: communicating with customers, communicating with employees, working remotely, and modifying advertising (if necessary).Business Development Bank of Canada
Business continuity plan
Support for Entrepreneurs -
Federal
Provincial
Municipal
Foundation grants
