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A curated collection of practical tools and guidance from Ontario’s health and safety system partners to help businesses manage risks during large-scale events.
Heat Stress
Prevent heat-related illness for workers in outdoor and high-temperature environments.
- Managing Heat Stress at Work (Ontario.ca)
- Practical guidance on recognizing heat stress risks, monitoring conditions, and implementing controls such as hydration, rest breaks, and worker training.
- Working in Extreme Heat (Ontario.ca)
Practical guidance on developing heat stress prevention programs, including monitoring (e.g., humidex), training, and control measures. [ontario.ca] - Heat Stress Toolkit (OHCOW)
Comprehensive toolkit including a heat stress calculator, prevention guides, posters, and training materials. [ohcow.on.ca] - Preventing Heat Stress – Employer Responsibilities (WSPS)
Explains legal duties and practical steps such as hydration plans, work/rest schedules, and monitoring conditions. [wsps.ca]
Noise
Manage exposure to harmful noise levels and comply with Ontario regulations.
- A guide to the Noise Regulation under the Occupational Health and Safety Act | ontario.ca
- Outlines legal exposure limits, employer duties, and required protective measures.
- Noise Hazards (WSPS)
Explains risks of prolonged noise exposure and how to recognize and control hazards in the workplace. [wsps.ca] - Noise Exposure & Hearing Loss (OHCOW)
Detailed information on noise-induced hearing loss, monitoring methods, and exposure limits. [ohcow.on.ca]
Infection Control
Manage infectious disease risks during high-traffic events.
- Hazard Identification and Risk Assessment (HIRA): Infectious Diseases at the FIFA World Cup 2026 (Toronto)
- Tailored resource identifying infectious disease risks and recommended controls for large event environments.
- Infection Prevention and Control (IPAC) – Basic Awareness Training (PSHSA)
Free training to help workers understand how infections spread and what actions to take to prevent transmission in the workplace. [pshsa.ca]
New and Young Workers
Support safe onboarding of new, young, and vulnerable workers during staffing increases.
- Health and safety training | ontario.ca
- Mandatory training outlining worker rights and responsibilities
- Worker Awareness eLearning
Free online course covering essential safety knowledge. - Vulnerable Workers (WSPS)
Tools focused on protecting workers at higher risk, including temporary and new hires. - Young Worker Safety (PSHSA)
Sector-specific guidance to reduce injuries among young workers. - New & Young Workers (IHSA)
Practical checklists and employer guidance. - Workplace Safety North Resource Hub
Additional orientation and supervision tools.
Workplace Violence & Harassment
Create safe workplaces and manage risks of violence and harassment.
- OHSA Guide – Workplace Violence & Harassment
Detailed legislative requirements and compliance guidance. - Understand the Law (Ontario.ca)
Plain-language overview of roles, rights, and responsibilities. - Code of Practice (Ontario.ca)
Practical framework for meeting legal obligations to address workplace harassment. - Workplace Violence Guidance (PSHSA)
Sector-specific prevention and response strategies. - Violence & Harassment Resource Hub (WSPS)
Includes articles, templates, training, and risk assessment tools for employers. [wsps.ca] - Workplace Violence Toolkit (WSPS)
Practical guide for developing policies, conducting risk assessments, and meeting OHSA requirements. [wsps.ca]
Air Quality (Including Wildfire Smoke)
Protect workers from poor outdoor and indoor air quality.
- Wildfire Smoke in Canada – WSPS
Q&A resource outlining employer responsibilities and control measures during poor air quality events. [wsps.ca] - Wildfire Smoke – OHCOW
Downloadable infographic covering symptoms, prevention, and employer responsibilities for indoor and outdoor work. [ohcow.on.ca]
Additional Event-Focused Safety Resources (WSPS)
- WSPS Resource Hub
Central hub with guidance, templates, and tools for managing workplace safety risks. [wsps.ca] - Keep Safety on the Scoreboard This Summer (WSPS)
Event-focused safety tips for retail, hospitality, and service sectors during busy seasons. [wsps.ca] - Safety Connections – Free Events (WSPS)
Free webinars and virtual sessions on workplace safety topics. Ask WSPS for details and opportunity to host a session in your organization.
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- Destination Toronto - EDGE Event: How to Build a Sustainability Action Plan
- Destination Toronto - EDGE Event: How to Tell Your Sustainability Story
- City of Toronto - TransformTO net-zero climate strategy
Taking action
- TIAO’s GreenStep Sustainable Tourism program
- Tourism Declares a Climate Emergency
- City of Toronto - local climate action organizations
Carbon calculators
Training and education
- IMPACT Sustainable Tourism Conference
- Global Sustainable Tourism Council’s Training Program
- The Travel Foundation report - Envisioning Tourism in 2030 and Beyond
- Canadian Climate Institute - Tip of the Iceberg Report
Best practices for tourism businesses
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- Destination Toronto - article on Rainbow Registered program
- Pride at Work Canada - resources and best practices for creating safer, more inclusive workplaces that recognize the skills of 2SLGBTQIA+ people
- The 519 - a City of Toronto agency serving the 2SLGBTQIA+ community
- IGLTA - the International LGBTQ+ Travel Association
- TourismHR - Make Safe anti-violence and anti-harassment training program
- CGLCC’s Travel Market Guide for LGBT+ tourism development
- CGLCC - Building a successful LGBT+ tourism welcoming strategy
- CGLCC - Guide to designing 2SLGBTQIA+ inclusive business policies
- OUT for Business Entrepreneur Mentorship Program
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- Destination Toronto: How to Make Your Business More Accessible and Barrier-Free
- Destination Toronto - EDGE Event on Inclusive Tourism: Creating Barrier-Free Environments and Experiences
- The Business of Accessibility Handbook
- Business Benefits of Accessible Workplaces
- Accessibility Plan Example
Legislation
- Canadians with Disabilities Act
- Accessibility for Ontarians with Disabilities Act, 2005 (AODA)
- Advancing Accessibility Ontario
- Ontario Building Code – Section 3.8
- Ontario Human Rights Code
- Canadian Human Rights Act
- Canadian Charter of Rights and Freedoms
Web and Design
- Clear Print Guidelines (CNIB) PDF File
- AccessAbility: A Practical Handbook of Accessible Graphic Design
- AccessAbility: A Practical Handbook of Accessible Web Design PDF File
- Inclusive Design
- Microsoft Inclusive Design
- Designing for Accessibility
- ColorSafe
- WebAIM Contrast Checker
- WebAIM Articles
- PAC 2021- PDF Accessibility Checker
Events, Meetings & Festivals
- Zero Project Conference Accessibility Guidelines
- Planning Accessible Events (Ontario) PDF File
- Self Description
- How to create a sensory friendly event
- Accessibility in Video Conferences and Remote Meetings
Attractions
- Supporting blind and visually impaired patrons
- Descriptive directions and information for blind or partially sighted visitors to venues
- Audio Descriptive Guide for your Attraction
- Tangled Arts - Relaxed Performances
- More about Relaxed Performances
Content and Marketing
Services
Built Environment
Employment
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- Destination Canada – Tourism research and reports
- Destination Ontario – Research and insights
- Canadian Tourism Research Institute (Conference Board of Canada)
- Greater Toronto Airports Authority – Statistics
- Ontario Ministry of Tourism, Culture and Sport – Tourism Research
- Statistics Canada – Travel and Tourism
- Travel and Tourism Research Association, Canada Chapter
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Tourism Industry Association of Ontario
Sign up for email updates
Follow and share TIAO’s social feedsTourism Industry Association of Canada
Sign up for email updates
Follow and share TIAC’s social feed -
Google Small Business Hub
Google has launched the Google Small Business Hub, aimed at helping small businesses grow. It includes resources for: communicating with customers and employees, creating a Google business profile, website, and email, and Google ads.Business Development Bank of Canada
BDC’s Business continuity plan is aimed at helping business owners develop a plan to minimize disruption in the event of an emergency, such as a disease outbreak, cyberattack or natural disaster. -
Federal
- Canadian Heritage – Culture, History, and Sport
- Canada Summer Jobs – application period starts in November of each year
- Tourism Growth Program
Provincial
Municipal
Foundation grants
