Careers

Keep an eye on this page for an up-to-date list of open positions.

  • POSITION TITLE:  Sales Director

    DEPARTMENT: Global Sales & Services

    REPORTS TO:  Managing Director of Sales

    UPDATED:  November 2023

     

    Role Summary

    The core of this position is to promote and sell Destination Toronto as a convention and meeting destination to Planners/C suite executives with a singular focus on groups that use a multi-hotel package, a convention facility and deliver 1500+ attendees. These are ‘Citywide’ defined meetings and conventions. This position is further aligned to support our top vertical sectors. This is in support of Destination Toronto’s mission to grow our visitor economy.

     

    Core Responsibilities

    • Developing business leads for Toronto’s convention facilities and hotels.
    • Work with in-market lead generators to convert leads and acquire business events to achieve annual goals as
      outlined by leadership, within the citywide market for your defined meeting/convention vertical sectors.
    • In addition to US Corporate business development, this position is responsible for relationship building, lead
      generation and conversion within the Canadian Corporate Citywide market segment
    • Develop sales action plans and participate in planning during the annual budget/business planning cycle that
      ensure the achievement of annual goals in your defined meeting/convention vertical sectors.
    • Plan/execute sales and promotional client outreach for activation primarily based here in Toronto, including site
      visits and familiarization trips.
    • Represent Destination Toronto at sector specific industry events deemed appropriate for business development
      opportunities, as needed.
    • Achieve monthly sales activity goals documented in Simpleview (CRM), relating to prospecting, first meetings,
      industry participation and achievement of annual business development goals..
    • Maintain complete documentation within Simpleview, and conform to applicable sales administration practices and
      policies.
    • Manage budget associated with specific sales action plan.
    • Gain knowledge of competitive sets and changing marketing trends that impact business events.
    • Assist in the recruitment of sales support staff. Mentor and provide leadership to sales support staff.
    • Attend and participate in sales meetings, training programs and other required meetings.
    • Undertake special projects as may be assigned by Destination Toronto leadership.

     

    Skill Requirements/Qualifications

    • Some post-secondary education (College/University preferred), and/or minimum 4 years related sales
    • experience in the hospitality sector
    • Good working knowledge of computers, Google Suite, and experience with a sales CRM, CVENT and
    • EmpowerMINT a plus
    • Cross border business travel is an important aspect of the role
    • Effective negotiating skills
    • Strong interpersonal skills
    • Self motivated with strong oral, written and public presentation skills
    • Ability to multitask, and adapt to a fast pace environment while managing deadlines
    • Attention to detail
    • Driven & motivated
    • Team player

     

    How to Apply

    How to Apply Please send resume to human-resource@destinationtoronto.com and clearly indicate the application is for the position of “Sales Director” in the subject line. If you require a disability related accommodation to participate in the recruitment process, please email us. We will accommodate your needs under the Ontario Human Rights Code. We thank all candidates for their interest in Destination Toronto and will directly contact those candidates selected for an interview.

  • POSITION TITLE:  Sales Manager

    MARKET FOCUS: US/Canada/International, Corporate and/or Association

    DEPARTMENT: Global Sales & Service

    REPORTS TO: Assistant Director of Sales

    UPDATED:  February 2024

     

    About Destination Toronto

    Toronto’s visitor economy is a vital economic engine for the city, generating $7 billion in visitor spending in 2023. Destination Toronto’s mandate is to reflect the breadth and diversity of Toronto’s people, places and culture to inspire residents and visitors to meet, visit and explore our city. Operating in partnership with the City of Toronto, the Greater Toronto Hotel Association and the Ontario Ministry of Tourism, Culture and Sport, Destination Toronto markets and promotes the city to attract visitors and major meetings and events, and supports local businesses to maximize the opportunities of the visitor economy. For more information, please visit DestinationToronto.com.

     

    Role Summary

    The core of this position is to promote and sell Destination Toronto as a convention and meeting destination to Planners, and agencies/third parties based in the United States. This position may include sales to Association and/or Corporate Planners. The position focuses on securing meetings and conventions that use a single hotel package, and/or generate 251-1,499 attendees to support our mission to grow Toronto’s visitor economy. These are ‘Single-Hotel’ defined meetings and conventions. This position is primarily responsible for responding to incoming and developing net new business leads for Toronto’s convention facilities and hotels. You have a high level of motivation and drive, in addition excellent prospecting skills and the ability to thrive in a fast-paced, always changing industry.

     

    Core Responsibilities

    • Convert leads transitioned from lead generators to complete the sales cycle, and acquire business events to achieve annual definite room night goals as outlined by leadership, within the ‘single hotel’ sized meetings/conventions.
    • Respond in a timely fashion to incoming business events leads, and manage the lead through to conversion on behalf of Destination Toronto members.
    • Solicit and acquire new business events defined as ‘Single-Hotel’ with attendance of 251-1499, to achieve annual definite room night goals as outlined by leadership, within the market in you are assigned.
    • Achieve monthly sales activity goals relating to prospecting, first meetings, tentative pipeline build, industry participation and delivery of clients to the community.
    • Maintain complete documentation within Simple View and all sales administration practices and policies.
    • Prepare monthly, quarterly and annual sales action plans and participate in planning during annual budget/business planning cycle.
    • Plan/execute sales and promotional client outreach in partnership with your team members so as to not duplicate efforts. This could include trade show attendance, sales missions, and site inspections.
    • Manage budget associated with specific area/event responsibilities.
    • Represent the Destination Toronto team at local, regional, national or international industry organizations deemed appropriate for business development opportunities, as needed.
    • Gain knowledge of competitive sets and changing marketing trends that impact business events.
    • Attend and participate in sales meetings, training programs and other required meets
    • Undertake special projects as may be assigned by Destination Toronto leadership.
    • Business travel is approximately 20% of the role.

    Knowledge

    • Good working knowledge of computers, Microsoft Office software, Outlook, and general office equipment Experience with SimpleView CRM, CVENT and EmpowerMINT a plus

    Abilities, Skills and Competencies

    • Effective negotiating skills
    • Strong interpersonal skills
    • Self-motivated with strong oral, written and public presentation skills
    • Ability to multitask, and adapt to a fast pace environment while managing deadlines
    • Attention to detail
    • Driven & motivated
    • Team player

    Education 

    • Minimum some post-secondary education (College/University preferred)

    Experience

    • 1-2 years related sales experience in the hospitality sector

    Language

    • English essential

    How to Apply

    Please send resume to human-resource@destinationtoronto.com and clearly indicate the application is for the position of “Sales Manager” in the subject line. If you require a disability related accommodation to participate in the recruitment process, please email us. We will accommodate your needs under the Ontario Human Rights Code. We thank all candidates for their interest in Destination Toronto and will directly contact those candidates selected for an interview.

  • POSITION TITLE:  Event Planner

    DEPARTMENT: Global Sales & Service

    REPORTS TO:  Director, Destination Services & Events

    UPDATED:  March 2024

     

    Role Summary

    Our Event Planning team are an integral part of the Global Sales & Services team, with planning and logistical responsibility for Destination Toronto Corporate Events, including but not limited to, the Spring Briefing, Business Outlook Forum, the Annual General Meeting, Toronto Inc booth builds & activations and select in-market sales engagement. Additional scope of the role includes, support of events such as Sales and Planning Sites, Fam Programming, Industry Hosting Events in the destination and our Client Advisory Board, ensuring they positively impact the conversion of prospects to confirmed clients, as well as representing the Destination’s brand with the highest level of expectation.

     

    Core Responsibilities

    • Informs on and follows budget allocations in keeping with departmental business plan and strategy
    • Support to Director, Destination Services & Events on major industry event hosting and our highest value clients as part of the Client Advisory Board
    • Planning and execution responsibilities for Destination Toronto corporate events, including but not limited to, the Business Outlook Forum, the Annual General Meeting and Spring Briefing
    • Design, logistics and production responsibilities for trade show booths and event activations
    • Collaborate with Global Marketing on creative themes across in-market lead generation and business development efforts and ensure all Destination Toronto activations (events, trade show booths, hosting, etc.) reflect the destination narrative.
    • Oversee RFP process and manage external partners such as event management agencies, booth builders, F&B vendors and more
    • Ensure Destination Toronto’s CRM database is up to date with activations
    • Participate in Global Sales & Services team and member meetings
    • Collaborate with Global Sales and Services team members and Global Marketing on client gifting strategies
    • Proactively provide creativity on event trends and innovation
    • Continuously looking for opportunities to increase our impact in the DMO space

     

    Other

    • Projects as assigned by the Global Sales and Services leadership team
    • Ability, willingness to travel, attend local and international events on evenings and/or weekends is required; flexible to work evenings and weekends, on-call as team needs require.

     

    Key Personal Attributes

    The successful candidate will possess the following:

    • Self-motivated, solutions-driven mindset
    • Able to thrive in a high pressure, multiple demand environment
    • Strong innovative and creative outlook
    • Customer / Client Focused with Industry Experience (meeting planning/event execution)
    • General knowledge of consumer and B2B marketing
    • Skilled Internal / External Collaborator & Communicator
    • Excellent Verbal / Written Communications
    • Exceptional Consultative Skills and Adept Negotiator
    • Financial Management
    • Diplomacy, tact and a collaborative nature
    • Self-awareness

     

    Key Relavent Experience and Education

    The successful candidate will possess the following:

    • A university or college degree with an emphasis in business, marketing, project management or hospitality, and/or at least five years of related experience which may substitute for academic experience.
    • Experience with CRM software is an asset
    • Proficient in Google Workspace, project management software (Monday.com), virtual meeting software is an asset
    • Familiarity with trade show logistics, booth build planning and execution

     

    How to Apply

    Please send your resume to human-resource@destinationtoronto.com and clearly indicate the application is for the position of “Event Planner” in the subject line. If you require a disability related accommodation to participate in the recruitment process, please email us. We will accommodate your needs under the Ontario Human Rights Code. We thank all candidates for their interest in Destination Toronto and will directly contact those candidates selected for an interview.