Sustainable & Inclusive Tourism

Creating a safe, welcoming, and sustainable work environment is essential; these courses help to ensure you know your employee rights and teach you how to make your workplace secure and accessible for both employees and customers in the long term. These courses also give you the opportunity to develop a critical perspective on sustainable tourism practices and help make sure that your role in the industry is contributing to an environmentally-friendly and supported future.

Follow the course links below to our Educational Partners’ websites, where you will have access to all Hospitality EDGE selected courses.

It's Your SHIFT

This exclusive hospitality training program for creating a safe and welcoming work environment, consists of five online learning modules and includes case studies on successful industry practices. Frontline and management teams will be equipped with the knowledge and up to date resources they need to implement safe intervention practices.

Canadian Workplace Essentials 

(note: click here for instructions on how to access emerit courses)

Emerit’s Canadian Workplace Essentials online learning is also an excellent resource for preparing for to enter the Canadian workforce. Topics include cultural values and our expectations; creating a professional image; contributing to a healthy workplace; becoming part of the team; ensuring customer satisfaction and much more.

Welcoming International Visitors 

(note: click here for instructions on how to access emerit courses)

Emerit’s Welcoming International Visitors resources are online factsheets full of useful information on how to better serve visitors from four of the fastest growing visitor countries: Brazil, China, India, and Russia. Easy to use for cultural sensitivity training and quick reference, these online factsheets cover the Accommodations, Food and Beverage, and Tourism Services occupations for each of the four countries. These occupations include; Front Desk Agent, Event Coordinator, Food & Beverage (which includes; Food & Beverage Servers, Bartenders, and Banquet Servers), Supervisor, Director of Housekeeping, Housekeeping Room Attendant, Tour Guide, Tourism Visitor Information Counsellor, and Food and Beverage Manager.

Sustainable Tourism

Our Sustainable Tourism course addresses issues related to sustainability within the tourism industry from environmental, economic and socio-cultural perspectives, and teaches students applicable skills. Learn about the central concepts of sustainable tourism development along with various practical methods and systems of impacting sustainability within the tourism industry. Develop a critical perspective on sustainable tourism practices by using examples of processes to examine, compare and contrast sustainable tourism plans for businesses.